Our goal at Luv Foods LLC is to offer you the best shipping options, no matter where you live. Every day, we deliver to hundreds of customers across USA, ensuring that we provide the very highest levels of responsiveness to you at all times.
The time frame for order delivery is divided into two parts:
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Processing time: Order verification, tailoring, quality check and packaging. All orders are sent to our logistic centre for dispatch within 24 hours after the order is placed. Processing an order and arranging the shipping will take an additional 24-96 hours.
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Shipping time: This refers to the time it takes for items to be shipped from our warehouse to the destination. After processing and leaving the warehouse, items usually take between 5 and 15 days to arrive at their destination but can take longer from time to time based on logistics. There will be full tracking information available. We do guarantee the best level of assistance in case you have any question or issue with your shipping just use the messenger app in the bottom right corner for the fastest reply or just email us at support@thezingsauce.com and we’ll get back to you within 24-48 hours.
FAQ's:
- WHERE ARE YOU BASED?
We are based in Georgia, USA
- HOW DOES SHIPPING WORK?
- All our products are subjected to a period of handling before being shipped
- 99% of our orders leave the warehouse between 1 to 3 days after the order has been placed.
- You will receive an email confirmation when your order gets shipped along with a tracking number
- WHEN WILL I RECEIVE MY ORDER?
- The delivery time is 5-15 DAYS. Most of the time packets are delivered under 2 weeks for the USA.
RETURNS + EXCHANGES INFORMATION:
We want you to love your purchase! If you are not completely satisfied, let us know and we will work with you to make it right.
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Full priced items may be returned for refund, exchange, or store credit. Please send back the item unopened and email us to let us know support@thezingsauce.com
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ITEMS MUST BE RETURNED WITHIN 14 DAYS FROM THE DELIVERY DATE.
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Items marked down in price:
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Purchased without the use of an additional discount or promotion code is eligible for online store credit only.
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If purchased with an additional discount or promotion code are a final sale and will not be accepted for return, exchange, or ecomm store credit.
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Items must be unwashed and not altered in any way in order to be accepted for exchange or credit.
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Customers are responsible for the cost of return shipping on any return or exchange not due to an incorrect or damaged item; however, we will ship your replacement at no additional change.
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Gift cards are not eligible under our refund policy.
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We do not offer price adjustments or rainchecks on any of our products.